Returns & Refunds Policy

Returns & Refund Policy

Thank you for your purchase. We appreciate your business and hope you are satisfied with your order. If you are not completely satisfied, please review our return and refund policy below.

 

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately so we can arrange a replacement or refund, as you prefer.

 

Returns

All return requests must be submitted within 30 days of the purchase date. Returned items must be in exactly in the condition you received it with all original tags, labels, and packaging included.

Items that have been used, altered, customized, or manipulated by the customer are not eligible for return or refund.

 

How to Initiate a Return

To start a return, please contact our Customer Service team at:

Email: gino@cellularwholesales.com

Once your request is approved, you will receive instructions on how and where to send your return. All approved returns must be shipped to:

Cellular Wholesales INC
Attn: Returns
11401 NW 122nd Street
Medley, FL 33178
United States

Please wait until we accept the return so as to ship it.

 

Refunds & Exchanges

Once your return is received and inspected, we will process your refund or exchange. Please allow up to 2 business days from the date we receive your return request for processing.

Refunds will be issued to the original payment method.

 

Contact Us

If you have any questions about our return policy, please contact us:

Phone: +1 (786) 813-8406
Email: gino@cellularwholesales.com