Returns & Refunds Policy

Purchases

You can place your order directly through our online store. Choose the product you're interested in, add it to your cart, and complete the checkout process by entering your shipping and payment details. Once confirmed, you'll receive an email with your order details.

We accept all debit and credit cards, bank deposit, PayPal, and Google Pay.

Yes. If you need to cancel or modify your order, please message us through our inbox as soon as possible after placing your order, since once it has been shipped we won't be able to make changes.

Shipping

All of our shipments are sent from our warehouse in Florida, United States, via USPS, FedEx, or UPS.

We process and ship orders within 24 hours of order confirmation.

Estimated delivery time is 2 to 7 days, depending on the destination.

Yes, we offer international shipping. In addition to shipping costs, international orders may be subject to customs duties, taxes, or restrictions specific to each country, which are the buyer's responsibility.

Shipping is completely free for orders within the United States. For international orders, shipping costs are the buyer's responsibility and will be calculated at checkout.

Yes, once your order is shipped you'll receive a tracking number so you can follow the status of your delivery.

If your order is delayed, please contact us through our inbox or at support@cellularwholesales.com so we can look into what happened and provide you with an updated estimated delivery date.

Retunrs

Yes, you have 30 days from the purchase date to request a return. The item must be in the same condition you received it, with all original tags, labels, and packaging included. Products that have been used, altered, or modified by the customer are not eligible for return.

If the issue was our fault (damaged item, defective product, or shipping error), we cover the cost of return shipping.

If the return is due to a change of mind, return shipping costs are the buyer's responsibility.

Contact us through our inbox or at support@cellularwholesales.com to request your return. Once approved, we'll send you instructions on how and where to send the item. Please wait for our confirmation before shipping it back.

Once we receive and inspect the returned item, we'll process your refund or exchange within up to 2 business days. Refunds are issued to the original payment method.

Terms and Conditions

By making a purchase on cellularwholesalesinc.com, the buyer agrees to the following terms and conditions, which govern the use of this website and the business relationship between Cellular Wholesales Inc. and the buyer.

All orders are subject to stock availability and price confirmation at the time of purchase. We reserve the right to cancel or reject an order in the event of a pricing error, lack of stock, or suspected fraudulent activity, and will notify the buyer immediately.

Products offered may include new, refurbished, or display units, as indicated in each listing. The product condition, IMEI number (when applicable), and carrier lock status are detailed in each item's description; we recommend buyers verify this information before completing their purchase.

This Terms and Conditions policy should be read together with our Shipping & Delivery Policy and our Returns & Refunds Policy, available on this website.

Contact Us

If you have any questions or comments about these policies, you may contact us by: